HIPAA Compliance at Max AI Health

Our Commitment to Protecting Your Health Information.

Max AI Health is dedicated to maintaining the privacy and security of your Protected Health Information (PHI). We understand the importance of trust when it comes to your sensitive health data, and we are committed to adhering to the principles and requirements outlined by the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

Our Approach to HIPAA Compliance

While specific aspects of our service evolve, our foundational approach to handling PHI includes:

1. Data Security:

  • Encryption: We employ strong encryption methods for data both in transit (e.g., using HTTPS) and at rest in our secure cloud infrastructure.
  • Access Controls: Access to PHI is strictly limited to authorized personnel based on their roles and responsibilities. We implement technical controls and audit trails to monitor access.
  • Secure Infrastructure: Our platform is built on HIPAA-compliant cloud infrastructure (as referenced in Deck pg 17), which provides robust physical and technical safeguards.
  • Regular Audits & Assessments: We plan for regular security risk assessments and vulnerability testing to identify and mitigate potential threats.

2. Privacy Protections:

  • Use and Disclosure: We will only use or disclose your PHI as permitted or required by law, and as described in our Privacy Policy. Your data is primarily used to provide you with our personalized health services.
  • Minimum Necessary: When accessing or sharing PHI, we adhere to the "minimum necessary" principle, ensuring only the required information is used or disclosed for a specific purpose.
  • Patient Rights: We respect your rights under HIPAA, including the right to access, amend, and request an accounting of disclosures of your PHI. Please refer to our Privacy Policy for details on how to exercise these rights.
  • Business Associate Agreements (BAAs): We will enter into BAAs with any third-party vendors or partners (e.g., CLIA-certified labs - Deck pg 17) that may handle PHI on our behalf, ensuring they also meet HIPAA's security and privacy standards.

3. Administrative Safeguards:

  • Policies and Procedures: We are developing and will maintain comprehensive privacy and security policies and procedures that align with HIPAA requirements.
  • Employee Training: Our team members who handle PHI will receive regular training on HIPAA regulations and our internal privacy and security practices.
  • Designated Privacy and Security Officials: We will designate individuals responsible for overseeing our HIPAA compliance program.

Your Role and Responsibilities

While we take extensive measures to protect your PHI, you also play a role in maintaining the security of your information. This includes protecting your account credentials for the Max AI Health app and being mindful of how you share your health information.

Ongoing Commitment

The healthcare regulatory landscape is dynamic. Max AI Health is committed to ongoing monitoring of HIPAA regulations and industry best practices to ensure our compliance program remains robust and effective. Our proprietary AI engine, while powerful, is designed to operate within these privacy and security frameworks.

For more detailed information about how we handle your data, please review our Privacy Policy and Terms of Service.

If you have any questions or concerns regarding our HIPAA compliance or the privacy of your information, please do not hesitate to contact us.

Last Updated: May 20, 2024 (Replace with actual last update date)